1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website or use our AgiEngine browser extension. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.
2. How We Use Cookies
AgiEngine uses cookies for the following purposes:
- Authentication: To keep you logged in and secure your session
- Preferences: To remember your settings and personalization choices
- Performance: To understand how our service is used and identify areas for improvement
- Analytics: To analyze user behavior and service usage patterns
- Marketing: To deliver relevant content and measure campaign effectiveness
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the basic functionality of our service and cannot be disabled:
- Session cookies: Maintain your login state and secure sessions
- Security cookies: Protect against cross-site request forgery and other attacks
- Load balancing cookies: Ensure optimal server distribution
3.2 Functional Cookies
These cookies enhance your experience by remembering your choices:
- Preference cookies: Remember your theme, language, and interface settings
- Feature cookies: Enable specific features and personalization options
- Accessibility cookies: Support accessibility preferences and requirements
3.3 Analytics Cookies
These cookies help us understand how our service is used:
- Usage analytics: Track feature usage and user interactions
- Performance monitoring: Monitor service performance and errors
- A/B testing: Support feature testing and optimization
3.4 Marketing Cookies
These cookies support our marketing efforts (with your consent):
- Advertising cookies: Deliver targeted advertisements
- Social media cookies: Enable social sharing and integration
- Campaign tracking: Measure marketing campaign effectiveness
4. Third-Party Cookies
We work with trusted third-party services that may set their own cookies:
- Google Analytics: Website and application analytics
- Stripe: Payment processing and fraud prevention
- Intercom: Customer support and communication
- Typeform: Form submission and survey collection
These third parties have their own privacy policies and cookie practices. We recommend reviewing their policies for more information about their data handling practices.
5. Cookie Consent and Control
5.1 Consent Management
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
- Learn more about our cookie usage
5.2 Managing Cookie Preferences
You can manage your cookie preferences at any time by:
- Using our cookie preference center (available in website footer)
- Adjusting your browser settings
- Contacting our support team
- Using browser extensions for cookie management
6. Browser Controls
6.1 Cookie Settings in Popular Browsers
Most browsers allow you to control cookies through their settings:
Google Chrome:
Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox:
Options → Privacy & Security → Cookies and Site Data
Safari:
Preferences → Privacy → Manage Website Data
Microsoft Edge:
Settings → Cookies and Site Permissions → Manage and delete cookies
6.2 Impact of Disabling Cookies
Disabling certain cookies may affect your experience:
- You may need to log in more frequently
- Your preferences may not be saved
- Some features may not work properly
- We may not be able to provide personalized experiences
7. Data Retention
Different cookies have different lifespans:
- Session cookies: Deleted when you close your browser
- Essential cookies: Typically expire after 1 year
- Preference cookies: Usually expire after 1-2 years
- Analytics cookies: Typically expire after 2 years
- Marketing cookies: Usually expire after 30 days to 1 year
8. Mobile Applications
Our mobile applications may use similar technologies to cookies, such as local storage and device identifiers. These serve similar purposes to cookies and are governed by this policy and our Privacy Policy.
9. Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or applicable laws. Material changes will be communicated through our website or via email. Your continued use of our service after changes constitutes acceptance of the updated policy.
10. Contact Information
If you have questions about our use of cookies or this Cookie Policy:
Email: [email protected]
Subject: "Cookie Policy Inquiry"
We aim to respond to all inquiries within 5 business days.
11. Your Rights
Under applicable data protection laws, you may have rights including:
- The right to withdraw consent for non-essential cookies
- The right to object to certain cookie processing
- The right to access information about cookies we use
- The right to request deletion of certain cookie data
To exercise these rights, please contact us using the information provided above.